Health of the tourist
The term ‘health of the tourist’ covers two groups: Foreign patients who have chosen an institution to be treated in İzmir, and foreign guests who have got sick when they are in the city. There are many facilities in İzmir that offer excellent service to guests in both groups.
Especially the hospitals in the districts in the coastal areas and the hospitals in the districts which are popular amongst the tourists have the trained personnel on this subject.
International Patients and Health Tourism
International patients that come to İzmir for the health tourism can benefit from medical tourism, thermal tourism, and SPA Wellness services. At the same time, the city offers wide variety of treatment options to the elderly and the disabled. Patients leave the facilities that they are treated and hotels where they stayed during this period happily. It’s known that many patients come back to İzmir after their treatment, this time for vacation.
There are four hospitals in İzmir that has accreditation of JCI (Joint Commission International) which is the world’s largest health accreditation foundation: Kent Hospital, Medical Park Izmir Hospital, Tınaztepe Hospital, and Turkish Red Crescent Aegean Blood Center .
Accommodation, date of the operation, whether or not the patient will stay in the city after discharge, activities he/she can perform, are planned in advance. Patient manager ensures that the process runs smoothly, from greeting the patient to the end of the treatment. When discharging, the patient is informed by the manager, about how to reach the services in the future if necessary.
These units also assists patient’s relatives’ accommodation and in their activities in the city. In these hospitals where foreign language speaking personnel is employed, translators are picked from people that are educated in this field or that are mastered in medical terminology.
According to their agreement, patients can pay these services by credit card or by billing their insurance company. These establishments are found to have agreements with international insurance companies.
In the hospitals working in medical tourism, where patient safety and well-being is prioritized, guidance that will be understood by foreign patients is used at discretion. In these hospitals, cultural differences, habits, respect to religious beliefs, food preference, and patients’ response to incidents are absolutely considered.
In İzmir, within the context of medical tourism, cardiovascular surgery, radiotherapy, cyber knife, transplantation, infertility – in vitro fertilization (IFV) applications, plastic surgery, dental, ophthalmic, dialysis therapy services can be provided.
Patients recover their health, in modern hot springs and SPA centers located in thermal waters that are known and used for centuries, through spa treatments, physical therapy, thalassotherapy (treatment in sea water), hydrotherapy, balneotherapy (treatment in hot spring), and peloidotherapy (mud treatment). Since these establishments are located in places that are in touch with nature, its clean air, calm and green environment, give peace to the guests before anything.
With the purpose of care and rehabilitation of old and disabled tourists, clinical guest houses, geriatric treatment centers and nursing homes serve with certified and trained personnel. At the same time, patients staying in these facilities, with tours into the city and its spectacular surrounding areas, occupation therapy and disabled activities, can found happiness both physically and spiritually.
Some other medical institutions you can chose in İzmir
In addition to JCI accredited hospitals we’ve mentioned, there are many other prestigious medical institutions in İzmir. Ege University Medical Faculty and Dokuz Eylül University Medical Faculty which are the first university hospitals of İzmir, are the most referred hospitals by the patients, in terms of medical tourism.
With strong health infrastructure, modern facilities, diagnosis and treatment opportunities and direct flights, İzmir is in the top 10 cities across Turkey that are preferred by international patients.
Numbers to call in emergency situations
International Patient Assistance Unit within the body of The Ministry of Health helps foreign patients for 24/7 whenever they need. The Unit provides only interpreting services for foreign doctors and patients at the hospital. It has no guidance and counselling mission in any form.
The patients can have more information for health services through consultants or assistant firms.
Phones numbers that foreign guests can receive health services in their own language as follows:
International Patient Assistance Unit (444 47 28)
The call center provides interpreting services in six languages (English, German, French, Russian, Arabic and Persian) for 24/7.
In cases of foreign patients call in four languages, interpreting services are provided via tripartite conference system.
In order to get more information about health truism in Turkey, you can visit the website of Turkish Ministry of Health, and www.healthtourism.gov.tr